I was at a big event, and of course tensions were high. One of the organizers of the event weaved through the ins and outs of handling different people and difficult situations with grace and poise, and consistently made great decisions, keeping control of what always seems like a powder keg waiting to go off.
Every situation on its own merit
It came up in conversation how much I admired this person’s ability to navigate stormy waters, and the person I was talking to made this amazing observation – “It’s because she doesn’t bring any baggage into it…she deals with every situation on its own merit.”
It really struck me because I realized she can handle each situation well because she sees the ‘truth’ of each situation…she perceives reality.
No ego, no baggage
She doesn’t colour it with her own ego or biases. She hears what the other people are saying, regardless of what her experience was with them yesterday. It is a new situation, to be dealt with on its own merit.
Now does that mean everyone is thrilled with the solutions all the time? No, because that’s not possible. Is she perfect? Of course not. But she makes great decisions a high percentage of the time that are fair because she tries to see the truth of the situation, and most people recognize that and respond to it.
Steps to making good decisions
If you want to be a good decision maker, make sure to:
- clear your mind and be fully present in the moment when gathering information.
- ask yourself if your feelings toward the circumstances or person(s) involved are affecting your view of the situation.
- consider whether your ego is involved – do you ‘need’ to be right? Are you hearing both sides?
- visualize the big picture – how important is it in this situation to be consistent and fair to all involved and the goals of the group versus being compassionate to the individual – where is the balance, what is at stake, what is ethically involved?
- listen to your inner voice, and stand strong against peer pressure if what you truly believe is right goes against the crowd, and make your decision.
More great leaders
If you can do these things, you are well on your way to being a great coach and a great leader, and we desperately need more great leaders in this world.